I joined UW after my friend started working for them. He introduced me and tricked me into joining basically. In the end after 12 months It cost me way more than what it would have if I’d have stayed with the company’s I was already with and using. There was numerous confusions of the cost of internet that I was receiving. From day one the signal was shocking so I rang UW several times to explain that since having UW broadband my signal strength had weakened severely but all I got back from them was ‘we’ve made some changes so give it a couple days to see if it gets any better’ which I did on several occasions. (I’ve given up now and got a bit bored of telling them the same thing over and over so I’m just waiting for my contract to run out in May and I will return to my previous provider. The cash back cards I received would not work so I had them returned as I think they’re more hassle than theyre worth. I do go shopping but the shops giving the best cash back I would never use so they seemed pointless, or to the point you’d be spending lots of money unnecessarily just to knock a couple pennies of your monthly bill. I kept being told to pass the word around to get more people involved with UW straight away after joining them before even getting any experience with company as I would get £50 off my bill. No one was interested and I’m so glad that no one joined up due to my asking as I’d be pretty embarrassed now. All in all i have been disappointed with UW. I would never return. The 1.5 star rating on here says it all!!