So I've bought 2 VAX Dual Power Pet Advance ECR2V1P Upright Carpet Cleaner and had one replaced in the last 3 years! absolute rubbish machines! They have only been used lightly a couple of times per year. The 1st one I bought started to smoke from the motor on the fourth occasion of using. I contacted Vax who offered me a discount on a new machine because the product was 13months old! Stupidly I purchased a second which again after two or three uses the motor started to smoke and the unit stopped working, thankfully this was within the warranty period. They took the old unit away and decided it needed replacing. They sent a new one and on the second occasion of using the new one again the motor starts smoking. I contacted Vax only to be told the new unit doesn't have a warranty as it was a replacement and carries the original items warranty?????!!!! WTF absolute joke of a company avoid at all costs!