I am disgusted! Shocking customer service, to be honest I don't think they understand the concept of good customer service or what good customer service consists of! Staff were useless, no one knew what was going on and kept giving me lies! No one there accepted any responsibility or ownership of their errors! I ordered a bed frame, wardrobe and bedside table, all on the same order. The bed and bedside table arrived but no wardrobe, despite receiving messages that they would be arriving on the 02.07.15 between 11:00-14:00 that day! No one knew why this was the case and made little or no effort to chase this up for me! I have chased this wardrobe for a week now with no success yet! Even the manager I finally spoke to had no idea what was going on-truly appalling! I'm more offended by the fact they e-mailed me with £10off my next order, as if they think I'd ever order of their website ever again! If I could could give a no star, I would. I advise you to not order off them ever. Worst customer service experience ever!!!!