I wouldn't even rate this one star but had to by default. Placed my very first order yesterday for delivery today, took my money quickly from my bank account. Item is now out of stock, - I waited in all day to find out after calling that my item is not in stock. No communication or email from Very at all. Terrible service, customer services seem fed up and are unhelpful, just keep telling you to look at 'my account' crikey what a business, good job not all online retailers operate like this, they need to get ahead of the game. :( wont be using ever again, such a bad experience. My item was out of stock when i purchased it but the website said it was in stock. The warehouse figures obvs dont relate to the website... never ordering from them again,