Ordered an American Fridge Frezzer. Delivery came and driver said he could not take this up a small flight of stairs into the house. So left the Fridge Frezzer on the streets. Now my Partner 5ft tall on her own and looking after our 18month old child who running around. No help or support for her what so ever. The delivery driver stated to her that Very should have passed this on when I made the order as they was aware this was to be Carried up steeps. Do this has to be left On the street for 4 hours until me and my friend get home from work!! Shocking should tell you this from order