Well I would have given one star but for the helpful customer service. So on 29/7/21 I ordered some Adidas trainers. It said they were in stock and would be delivered the next day. They did not arrive and the tracker just said please try later. On Monday 2nd August it was still the same. I phone customer service and although I was on the phone for an hour and 10 minutes they sorted the problem. Thanks for that. However I urgently needed the trainers so by Monday already 4 days late. Then it sort of gets worse because the delivery company was yodel. Anyway the trainers were supposed to arrive on Tuesday 3rd. Unfortunately as yodel don't give any timescale I didn't know when they would arrive. It said I could text the driver. I did that and asked either to leaves the parcel or leave with a neighbour. Both these requests were ignored. Note saying returned to depot try again tomorrow. I then asked for the parcel to be left at a collect +. Looking today my trainers remain at yodel depot. As always rubbish service from yodel. Well I'm afraid that's the last time I will order from you. I can't deal with all the rubbish a transaction should go smoothly and not involve wasting a lot of my time and causing a lot of stress