Have ordered Wardrobe.. in delivery date said will be delivered until 25 th of September. Wardrobe have ordered on 16thof September. Next day received a call with delivery dates suggestion. I have been asked to choose date I want. Very nice, because I was able to choose saturday. Received goods on 19th September saturday morning. The wardrobe we both is huge and heavy. I was alone at home, not been asked or told that deliverie guys need help with bringing in inside. We have small stairs, but guys from delivery company not had any issues with this. They even had asked if they can comin to my house with the shoes. As well they have give me some suggestions how to bring that wardrobe to second floor. We have bed as well and few more bits.. waiting for delivery next weekend. I'm hoping that experience will the same good as until now. And I think as well that customer service and delivery company talks with all not happy customers in the same why as they do. I'm happy and look forward to received other items. Many Thanks Reda