I have asked for a return collection, to pick up an artificial plant, 5 times now, no yodel pick up, absolutely disgusting, everyday I am asking them to collect but they don't. Very when are you actually picking this up, whats the point of arranging collection, and yodel DOES NOT COME..... Please advise. I want to return this item, each day I request it and get an email confirming this, nobody comes. this is absolutely ridiculous< I have put a complaint in to your company, no one has responded as yet, today is day 6, for collection, so far no one has turned up. I have never had this happen before. Kindly advise??????