Not happy at all Didn’t receive item , postman left card in my post box stating ‘over back gate ‘ and then signed parcel on my behalf . Have contacted very numerous times . Promised a case is opened with Royal Mail takes 48 hours … nothing spoke to 4 different people via customer services .. being told the same thing .. would like this sorted ASAP I’m now out of pocket . As knowone seems to know what their doing . Would like someone from customer services to contact me and to rectify this issue . Order number 655732637957. I don’t see why I have to be penilised when Royal Mail is at fault
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