I will never order anything from Very and would suggest to others not to either. I ordered very expensive clothes for a wedding, I paid for next day delivery and I paid extra to be able to choose the time. So I stayed in, had a text that they had been delivered to a "safe place" and so searched my garden to find that this so called safe place was on top of my bins, outside of my garden, on the main road which also happens to be down a long flight of steps. This happened 3 times because the parcels all arrived at different times and certainly not "next day" like I paid for. When I called all I had was a lot of attitude and told if I need the items now that I'll need to reorder them again and pay for next day delivery again. I refused and luckily the order turned up the next day. I'm yet to be refunded the next day delivery cost, and have recently received an item I had forgotten about because I ordered it weeks ago! Terrible customer service and an even worse delivery service.