Ordered a PlayStation 5 bundle on 18th January, and something was missing. So phoned them up and was told they would refund me which could take upto 10 working days, so feb 8th still no refund so phoned them again and was told another 10 working days. So today Feb 22nd still no refund, phoned them up and the woman on the phone told me my refund was rejected ( nobody contacted me ) and they could send a cheque, told them this wasn’t good enough and I wanted to speak to a manager, then told I will get a call back. It says my account is in credit but I can’t use the credit online to order something else to forget the hassle. Honestly the worst company I’ve ever dealt with. £50 down and I’m raging. Will see what happens when this manager phones me back. AVOID AVOID AVOID