I ordered 5 items of bedroom furniture at the beginning of October.The first four items arrived fine, but the last item ( which in still awaiting for) has been a nightmare. Very started calling to arrange the delivery, then cancelling the delivery. This happened three times. The delivery was arranged for 31st October, after arranging to be in all day ...the item never arrived. I called and was told its was on hold for two weeks? They couldnt explain why? So i left it for couple of weeks and called again. I spoke to various rude, unhelpful and clueless so called "customer service" operatives, only to be told, I had cancelled the order? They final admitted it was Verys error, so I reordered the item again. I would of cancelled the order, if I didnt have the other four pieces of furniture, already set up in my Daughters bedroom, and I paid for the items in full weeks ago. Fingers crossed for my delvery next week. I will not be using Very in the near future!