Very's customer service is disgusting. They have no respect or consideration for customers. If you email them they reply with an email back which is no help at all and then tell you how you are able to pay (even though you have been making regular payments to them for over a year so obviously know how to make payments ). If they make a mistake with a delivery and you telephone them , they are rude and unhelpful on the telephone. I have had several complaints regarding products, delivery and returns none of which have ever been sorted out to my satisfaction. Basically the attitude is 'hard luck' now here's how you pay. I do not advise anybody to shop with them.