Ordered a Microsoft band 2 when they had it on offer. As my wrist size is on th e border line between two sizes I ordered the bigger size as recommended, unfortunately it was just too big. So phoned up arrange to return for replacement and was advised once it has been returned just order another. Returned the same day - 7 days later Very acknowledged the return so I went to order another as instructed only to find the price had gone up £43!!! Wrote and called customer services and was told sorry we can't do anything about that. Be very careful ab out shopping here - they will not honour prices if you return anything.