At first I was impressed when I saw the address said UK and I viewed how easy it was to select your choice of clothing. Women, colour, budget and size. Up comes the selection. My order arrived very quickly and I was impressed with the courier, Yodel. Who made the effort to ring my intercom bell and deliver with a smile. Unlike Amazon. Before submitting, i was unable to click the first order promotion code. I searched for the Very email and sent an email. Over a week later I , No response. I received the order by courier. I phoned to learn that this company is not based in the UK. Like many, put UK as a rouse to attack customers. Very is based in Africa. I knew it. Each time i phoned that morning, each female sounded very young and, clueless and unprofessional. I could hear back ground noise of laughter.
They kept putting the call on hold for a long time. The trouser, I learnt is only sold in one leg size. ONE LEG SIZE. OMG. The web shows the leg size, but the you cannot select as the info is all grey out. What is the point?
Avoid companies shipping off their customer service to Africa, to manage customer service and retail matters. The service will be laid back and non existent
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