If I could rate 0 stars I would … Ordered a bunk bed … NEVER EVER AGAIN would I use very … awful from start to finish bed arrived they had sent me two boxes of the bed so received half the bed and two boxes of random wardrobe pieces with clear labelling stating it was a wardrobe…so I rang them customer services was awful they said they couldn’t just send the missing boxes out and collect the wardrobe I would have to send all 4 packages back to them be issued a refund in 14 days and have to re order all over again and then wait days for it to be re delivered ! 😡 They were no help on the phone and to be honest had a very bad attitude from start to finish. Not only that I paid for the bed in full of my debit card and at first they declined my order before calling me to say actually they would fulfill the order. I rang them again and I re ordered the same bed again the lady I spoke to was completely different she was great and very apologetic but was told they would upgrade to next day delivery for free low and behold the day of delivery I get a text to state it can’t be delivered as not all the pieces were at the depot … iv now cancelled all the orders …so iv now bought 2 beds and have nothing to show for it !! Im currently awaiting over £650 in refunds and this takes up to 14 days !!! Im lost for words at how this company operates and how it’s run avoid at all costs !