My experience with Very has been nothing short of frustrating and disappointing. Initially, they approved my credit and made it seem as though everything was in order. I was able to place my order without any issues, and the status was marked as 'Processing', which led me to believe everything was progressing smoothly. However, this false sense of security didn’t last long. The very next working day, I received a call from a customer service agent who was far from hospitable or courteous. Instead of helping me understand any issues, the conversation felt demeaning, and I was treated with a complete lack of respect.
To add insult to injury, my order was then rejected, despite the fact that it was well within the credit limit they had previously approved. There was no clear explanation provided for this decision, and the vague reasoning left me completely baffled. It felt as though Very was being deliberately misleading, offering credit but making it impossible to actually use it.
This kind of behaviour is unacceptable from any company, let alone one that claims to value its customers. The entire process, from the false hope of credit approval to the appalling customer service and inexplicable order rejection, has left a sour taste in my mouth. It’s hard to trust a company that operates in such a deceitful manner. Very should be held accountable for these practices, as they are not only dishonest but also completely unprofessional. I would strongly advise others to avoid this company at all costs.
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