ordered an oven last week and paid in full , it was due to be delivered yesterday but never came, after ringing the delivery company they said they haven't even got an oven for this address. 5 hours on the phone to very and was told the wagon must of broke down, your item was out of stock and then the third person promised it had been sent to the delivery company. now a day and several emails and phone calls both very and the delivery company have failed to solve anything. poor english speaking staff and over an hour on hold i will NEVER order from here again