I ordered a Xbox One in the Black Friday discount day. It is now the 21st December and I am still to receive it. Its made worse by the fact they have the nerve to invoice me for it as well. Apparently the label came off or was defaced in transit and when it arrived at the Royal Mail sorting office they could not send it to me. The Royal Mail policy is return to sender (Very) and no one as heard about it since. My first payment is due by the 30th December which I'm not paying but Very wont credit my account. I've rang there call center based in South Africa and its like talking to the wall, you cant understand them and my phone bills now are a whopping £20.00. To other user's pay in full and use Argos or Amazon wish I had. AVOID THIS COMPANY there useless. One ex Very unhappy customer.