I have been sent the same code twice and was assured by the very social media team that once i placed my order they would apply the code for the £30 money off. I trusted there advice and was then told that this code is no longer available. After countless emails to the company and phone calls that do not go through EVER! They do not acknowledge anything being said and just repeat that the code cannot be used! This is beyond frustrating as the order was placed and items given as christmas presents! Absolute worst customer service ever! I have been so frustrated that I have chose never to shop with VERY and have now asked for my account to be closed down. To which no one in customer services even cared!