Ordered an item for it to be delivered for my sons 13th in plenty of time. It never turned up but very have advised that the delivery was signed for (not by any of us at this address). I called when I saw the delivery said it had been delivered when I had not received. Very advised they would take it up with the delivery company which takes 24 hours. So I then call them back 24 hours later to then be told that it will take longer as it is now Saturday. I asked to speak to customer services. Once I get through (this is now 24 mins later) I have someone asking for all my details again and when they couldn't understand my language they hung up. Wel done very.
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