Tried to set up an account to order a TV, the payment was taken from my bank but no order went through, they also credited me on several occasions with a £600 then £700 then £1000 credit account that i did not want nor need. I rang customer service and experienced the worst customer service i in my life. I spoke to 3 separate customer advisers, based in South Africa, they were patronizing, extremely unhelpful and couldn't assist me in any way, apart from being extremely rude. I would NEVER EVER use this company or recommend them to anyone as the issue still isn't resolved and no one seems to care or even be able to help. Pay a bit ore and go with a company like John Lewis or Argos. AVOID AT ALL COSTS.