Ordered sofa on 28/03/2017 told it was in stock and would be delivered by 11/04/17 the day before it was due rang the courier Blue Arrow because I had heard nothing they told me the item was out of stock and won't be delivered on the 11/04/17. After several conversations with customer services I was told 5 different stories several promises of call backs, countless Promises of sorting it out I'm still without my sofa the worse part is I got rid of my old sofa because my account still said delivery by the 11th April not once did very ring to tell me it was out of stock. So to make matters worse my partner has just come out of hospital after major surgery has to stay in bed because we have nothing to sit on. The customer service team are based in South Africa can't understand a word they are saying and are so incompetent they haven't got a clue what's going on and as for people ringing you back forget it they don't. Worse customer service ever get your arse in gear very get your call centres back to the uk you have lost me as a customer after all your lies and deciet and