I would highly recommend you do not … I would highly recommend you do not order anything from these people - their customer service is really non existent and the word 'service' really shouldn't be included. Yesterday I ordered two of the same thing - kingsize bed valance in ivory and I paid for next day delivery. I have guests arriving tomorrow for Easter, unexpectedly, and needed to finish off my guest bedrooms. I got my order delivered today - only in the parcel was one kingsize valance in white and one easy care duvet set in ivory - neither of which is what I ordered. How anyone can pack this parcel and put in a duvet cover set which is much bigger than a single packet with a valance, and cannot understand that white is not ivory I honestly do not know. Actually the duvet cover set is far more expensive than the valance so I am pleased I am not a share holder in Very. I called their so called 'customer service' as I really do need the correct items. Initially I spoke to a gentleman who wanted to call me back after he had found out why I didnt get the correct items - I asked him when he was going to call me back and the answer was that he did not know. I explained that I really did not see why I had to wait until Very investigated their own mistake and could he just not order me two of the correct items to be delivered tomorrow as I had already paid for next day delivery. He told me that he could not do this until he investigated the issue. As this was so ridiculous I asked to speak to a supervisor. I was put through to a supervisor and he told me that he could arrange for the items to be delivered, not the next day but the one after and then only if I paid for the items again. At which time he would arrange for the wrong items to be picked up, not by the same person, and I would have to wait for my refund. I told him that this was completely not good customer service and that if he arranged for the correct items to be delivered I would hand back the parcel with the incorrect items to the same person at the same time. Apparently this is not possible. So now I have to wait in for the person delivering the right items, and then wait in again to give back the wrong items even though I have actually already paid for the order and the next day delivery! WHAT A GOOD GAME THIS IS! So Very send out the wrong items to a very simple order that they seemingly cannot get right - and when it is wrong they will only send you the correct items if you pay again. Amazing - they then get to keep your money for the wrong items until they feel they would like to pay it back and they also get paid again for what you paid for in the first place! They must think their customers are either stupid or simpletons. Actually I am neither. I have asked for the items to be collected. I will not be ordering replacements (they are going to come too late anyway) and I will NEVER spend any money with Very.co.uk ever again and I will tell everyone I can this story. I really object to customers being treated this way.