I ordered 2 chairs from VERY on 26th April and on 3rd May I received an email from Lydia Hudson (VERY Customer Manager) who informed me in writing that my 2 chairs were 'on track' and would be delivered on or before 11th May 2017. Additionally the email stated 'don't worry, if there are any changes we'll let you know straight away'. Needless to say the 2 chairs DID NOT arrive on 11th May as promised and there was no warning of any problems or delays. After trying to chase up VERY over 11th and 12th May for an explanation (about 3 hours on the telephone), I was eventually put through to their Customer Services Department (in South Africa) and informed that the chairs were out of stock (in stock when I ordered them) and that my order was now cancelled (by VERY) and if I still wanted them, I would have to start the whole process again. You really couldn't make it up and will anyone reading this will not be surprised to hear that VERY are now VERY VERY low on my potential suppliers list. Signed- VERY Disgusted Tony from Sunny Yorkshire.