I had a Voucher for £40 from Weight Watchers, which I used to purchase some sandals, when they arrived one pair was too big, another broken, so faulty, I then returned them. I phoned the number supplied by W.W to get the credit applied to a suitcase I brought, which on taking the order, over the phone, the lady said she would do. This has never been done. I have lost the voucher and Very will not honour it! THIS EMAIL FROM VERY....Thank you for your email. According to the terms and conditions of the code it states that it is a single use voucher and you can only claim it once. Therefore we are unable to apply this voucher to your order again. THIS ON THE LETTER FROM W.W....The credit will be reversed if the order is returned and the value falls below the £40 minimum. In this instance, please ring 0344 822 2321 and the £40 credit will be reapplied if you place an additional order of £40 or more. So Very have kept my £40 voucher and I have nothing. It is almost impossible to get in touch with Very and none of the link's are for any type of complaint other than returns or deliveries???? I hope the above number will be useful to someone! take my advice and steer well clear if you value your money!!