Why can't I leave less than 1 star. This company is a seriously terrible joke. Tried to buy a TV, had to open an account (even though I was paying via a debit card with cash ready in the bank) which was incorrectly declined (they apparently used my wrong date of birth) nobody bothered to inform me even though delivery date had been confirmed, a days holiday had been booked to enable delivery and money was taken from my account. I asked for a manager to call me back to explain and to assure me no credit rating would be affected...... guess what, no call. Currently chasing my bank to reclaim my money. Words cannot explain how terrible this company actually is, be warned avoid at all costs, this is just a small description of the total mess they have made of a very simple process.