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Anonymous
This is about payments to Very. I make my usual payment every month but Very require payment every 28 days. So I have contacted them a few times now by phone/email asking them if my payment date can be changed at all as by the time my next payday comes it works out I am 1-2 weeks overdue. So basically I have again just made a payment as I got paid on 18th Sept but now my next payment is due 6th Oct but I won't get paid again now until 16th Oct so once again, my payment will be late which mean interest will be added on. Customer service have been now help WHAT SO EVER!! I have expressed my concerns of my account becoming more in arrears but they do not give a damn! They have f**ked me right off now as its my account being effected and with many attempts to contact them to come to a better arrangement they just don't want to know. So I feel like just giving up but if I do, my account is going to get even more in arrears but again they won't help me so it's just one big cycle! So annoyed with them 😠😠
7 years ago
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Very has a 1.7 average rating from 1,686 reviews

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Alice, Customer Support

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