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James
Awful company. We ordered some furniture and had someone come to our house at 7am in the morning for our 7-9 slot. The furniture did not arrive and the driver did not call us. The driver apparently could not find our address but didn't bother to call us. Very were less than helpful and after a hour on the phone agreed to send the parcel on the following Monday between 7am-9am. On the Sunday we received a text stating our delivery would be between 8;45-10:45am so our request that had been agreed had been totally disregarded. We still haven't had our furniture delivered and Very have refused to refund us. We have moved into our new house and have had several deliveries from other companies and haven't encountered this problem before. We used Very as we assumed they were a reputable company. I am truly disgusted with their customer service. At the moment we have no furniture and are owed £450.
7 years ago
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Very has a 1.7 average rating from 1,686 reviews

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