ABSOLUTE HORRENDOUS CUSTOMER SERVICE Where do I start!! Ordered furniture 04/11 and was promised delivery 10/11 which never happened apart from one of the 4 items arriving before this date and left with an elderly neighbour ( yes solid wood tall set of drawers ) . Was advised other 2 items are delayed until 24/11 - still I don't have the items and again no update on new delivery date . I have been lied to and promised so many things that have not happened. Have asked for complaints to be opened and notes to be added on account and this hasn't been done . I have been on several chats with agents and have been disconnected and then struggled to chat back with an agent . And now my order had been cancelled by one advisor, was told on next chat to reorder and that it was in stock to find oh no it's not in stock and they are not getting any further stock . Leaving me with a piece of furniture from one range and I now have to buy remaining furniture that is not the same range and won't match 😲 I could go on and on but don't feel the company care about it's customers and bad customer journeys. ** Please take care when ordering furniture that it will definitely arrive before dismantling your current bedroom and being left with masses of clothes dumped around the house and on beds that are due to be slept in ... **