If there was an option for zero stars this would be my option. The aftercare service is unprofessional with no efficiency. I ordered an item a week ago today. I tried to cancel the same day and was advised to wait when it was at the warehouse because it was for next day. Later that day when I saw it was at the warehouse I called and was told I had to cancel online. I was able to do an online chat and was advised differently to refuse delivery on arrival. This I did however after numerous long calls I am still awaiting my refund. I don’t understand how I can receive an order in 24 hours but unable to cancel or have my refund in 5 days. This is awful, the service is awful I will never use again.
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