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Mrs N J Farrell
Ordered some items off the website. Although I do have a very account in my own name I prefer to just pay straight away so ordered and paid in my husbands name. Instead of sending me size 12 jeans I received a size 20 top!! Called up and was told to return the item and they would send the replacement out to me on next day delivery. I returned the top but the jeans never turned up. When I called to chase them up I was advised that as they were ordered in my husbands name they couldn't speak to me even though they had done previously(conveniently there was no note of this conversation) I asked that they then cancel my Very account aswell as I didn't want to deal with such an incompetent company. I have now been informed that although they wouldn't speak to me because the order was placed on my husbands details they've put the refund onto my Very account which is now closed!!!! Would never deal with these again im now money down and still haven't received the item. Shame I couldn't have given no stars!!
7 years ago
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Very has a 1.7 average rating from 1,686 reviews

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