The washing machine made a dreadful noise when on the final spin cycle. I was told by the ‘customer service’ person (Robin) that she couldn’t do anything because it had been used! I wouldn’t have know had I not used it. When I asked to speak to a manager she told me that they ‘might’ call me if they had time!! It could take 72hrs. It’s now been over this so clearly they haven’t managed to find the time to deal with their customers-Livid!
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