Terrible service, placed an order of a wardrobe that was listed in stock & was informed of delivery date on placing order.
No show of item on day of delivery, contacted VERY only to be told the item was out of stock, told delivery would take additional 7-14 days , I checked website & item still shown as in stock, decided to cancel my order.
I was told I would receive a refund in 24-36 hours, refund did not arrive, contacted again, was told refund would be 3-5 days, again no refund, contacted again, was told refund would take 7-10 days, & yip, still no refund, I’m at day 14 now & still awaiting a refund.
Completely unacceptable, contacted to discuss with customer servises & was told I could only complain in writing via the website which I did & no response to date.
Avoid this company, false advertising of availability of stock & if you do require a refund or cancel your order it’s a struggle to get your money back.
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