Truly the worst customer service i have ever had to deal with and send you round in circles never actually dealing with your complaint. I placed an order and it gave delivery dates, these dates came and no delivery on checking the order it said processing still. Contacted customer service and was told it marked the order as a credit thing but had to be incorrect as I had plenty of credit. He went off to another department returned saying items were out of stock so I just had to wait. Odd as I could still order the items but i agreed and waited. Another week past so I contacted again. This time through to another department and was told the order had not processed correctly and I had to try again by this time some of my items had sold out so could not get them. On explaining my frustration at this I was basically made to feel like I was wrong for questioning the last customer service agent and he probably just didn't know the system as well as this one did. How is that my problem and he shouldn't just fob me off with an in correct answer making me wait and obviously just did not want to deal with me. Have made a complaint since and still going round in circles even giving the order reference number they talk about the wrong order and say somehow with me going through the complaints section I am in the spring department when trying to make a complaint. Truly awful they have no clue about their jobs or systems