I would seriously rate this company as a zero if I could. It’s the first time I’ve used the company and will definitely be the last. I have never had so many problems when using a company. I made an order the end of December. When due to be delivered they were unable to due to the truck being unable to get down the lane which was Colearly on the delivery instructions. I then chased up when delivery would be for almost a week to be told it would be another week before they could deliver. I then cancelled my order and asked for a full refund. 5 working days later no refund so contacted customer services again to be told it would be 10 days. 10 working days and still hadn’t got a refund. Contacted customer services again who said that the request for a refund had only just gone in and would take a further 10 days. Asked to speak to a manager who was in a meeting and told they would call me back. This never happened. Finally got my refund but was without a lot of chasing, stress and frustration. Will never use this company again.