Where do I start! Been using them for years, not anymore. Statements are as clear as mud, can't explain interest charges when it's supposed to be interest free on 'Take 3' - call centres are shocking, not their fault as they outsource offshore and are VERY poor! I currently have a complaint ongoing and they have referred me to the FOS because they are late in dealing! To top if off they DROPSHIP electrical goods direct from manufacturers then expect you to go to the manufacturer when there is a fault, THE CONTRACT IS WITH VERY, so don't be fobbed off!! Seriously BAD company now - order at your peril! This is my first review ever online but am absolutely fed up with this shower hence the review -USELESS! You have been warned