My first experience of Very.co.uk. . . I went through the order process, and chose the Buy Now Pay Later option. It was confirmed as such, I was given a £300 credit limit, and the item was dispatched. I received the item in a timely fashion. However, after contacting Very.co.uk to clarify the terms and conditions that had to be met - i.e., what the payment details where insofar as to avoid uneccesary interest in the future, I was rudely informed that my account was NOT on BNPL terms. I took various screen shots of my account confirming that it WAS, and yet Very.co.uk once again responded that my account was NOT on BNPL terms. Nowhere within my account does it state that I was ineligible, or rejected. It clearly states a credit limit of 300 pounds (which, after receiving the item, is obviously less now). I wanted to know exactly why this error was made, and why, from their end, it was showing as not BNPL, but in my account it is. I have just been directed to call their customer services. As I live at home with the person whose Christmas gift the item in question is, I cannot call them to discuss said item without ruining Christmas. I can easily afford to pay for this item up front, but it is the principle of it. I wonder how many people who CANNOT afford it have made such an order for Christmas, assuming they have up to a year to pay the fee, only to discover, possibly after opening their presents on Christmas Day, that they now have a debt to be paid up front when they just don't have the money available. Shame on you, Very.co.uk.