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Anonymous
Enjoy waiting around for deliveries that never turn up? Being given promises that don't materialise? Dealing with customer service staff that couldn't care less? Then I know just the company to give your money to! Ordered an item for 24hr delivery, it didn't turn up. I tried to ascertain what had gone wrong with the customer service team, the best I could work out was that they had simply forgotten to put it on the van..! I rearranged for the following week, you'd imagine that they would try extra hard to get it right on the second attempt, but alas! I had asked for delivery on Wednesday 14th August, they had Wednesday 13th August in their calendar and will be attempting delivery on Tuesday as a result.... I can't even understand how that can happen, surely the calendar system wouldn't allow that date to be entered!? I raised a complaint as I had taken two days off to receive the item and am yet to receive a response Anyway. Avoid at all costs!
5 years ago
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