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Anonymous
Never ordered from very but had an account for a while and decided as I’m having a baby I wanted to order some baby clothes. But my account has my old address on it, so I go to account and the edit address book button doesn’t let me click on it. I ask love chat for help and they want my account number. But on the page where my account number should be it’s blank. So I ask very on Twitter for help. He just tells me to do exactly what I said I couldn’t do -click the edit address book button. He said I can find my account number on my transaction history but I’ve never ordered anything so I have no transaction history. He then says if I register my address with the post office or another service it will update my address automatically. I’m already registered with the post office. Long story short - absolutely not worth my time and all this farting around for a couple of baby grows I can get somewhere else. It’s a shame because there’s some nice stuff on that site but they have absolutely not made it easy for me to get it. Why so hard to change an address???? For the love of god don’t move house if you want to use very 🤣
5 years ago
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Very has a 1.7 average rating from 1,680 reviews

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