Absolutely horrific customer service. Bought American style fridge freezer but realised next day they had wrong product description on website. Called next day (Saturday) to cancel and reorder different product told as despatched couldnt do till Monday. Called Monday told order would be cancelled. Ordered new one and paid again. Called 3 times in next 5 days as original order still showing online so called again, told there were no notes on my account. The guy then tried cancelling my new order. asked for supervisor and got cut off. Went onto website to complain and when went to submit was redirected to log into account again. Tried again and website gave error message. Totally incompetent company would not buy from them ever again