We purchased a fridge freezer through Very last year on a 0% buy now pay in a year scheme. It was just over £200. We were led to believe that on month 11 of the scheme we would receive a reminder that the balance would be due to avoid going onto a repayment scheme instead. We received no reminder at all and in fact remembered ourselves but were just ONE DAY late with the balance payment. As a result Very added an extra £100 to the bill...! Customer service were useless and not interested at all and so we have paid the balance and will NEVER use them again. Please beware that you will not receive a notification and that instead this company actually intend to allow a default so they can make money on roughly 40% APR by not reminding anyone of their upcoming due date. No better than loan sharks....