Wish I had read the reviews here before ordering from this very unprofessional company. From the moment I opened an account and my address was registered wrong it should've sent alarm bells as to how incompetent this company is. Five weeks after ordering furniture it still hadn't arrived even after paying two lots of express delivery charges for it to be delivered within two days of my original order. Numerous phone calls to Very to verify the address and delivery company attempted delivery four times, each time to wrong address with no contact from driver to correct it. Each attempted delivery schedule meant a wasted day waiting. I finally made a complaint only to be promised again that someone would get back to me and I'm still waiting. I have received full refunds but with no apology or follow up contact from the customer excellence team. There is certainly no excellence in their customer service!! BTW I managed to get newly ordered furniture correctly delivered by Argos within two days!