Worst customer service I have ever had, ordered 2 bedroom packages one was out of stock was informed this would be delivered when back in stock....fair enough that's fine, first bedroom package delivered no problems, I then receive a text a week later to ring and arrange delivery for second package as back in stock, ring and get the rudest member of staff telling me to pay another delivery charge or I don't receive my delivery, pointed out I had already paid delivery and was asked "do you want it or not?" Needless to say emailed very.co.uk demanding my delivery charge back and about the rudeness they apologised for the rude staff member but never even mentioned the refund, terrible company avoid if you can!