Having been a customer of very for quite some time I placed an order for a wardrobe and chest of drawers on buy now pay later to the value of £552.99. After loggin in a few days later, I found that the prices had dropped and the order value would be £445.39. On calling to have the price adjusted, I was told that i would have to cancel the order and replace. When I tried to reorder as instructed, a message showed that my order had been declined. When I called to speak to very, a lady called Denise informed me that because I had only cancelled my order to get the lower price, that I was now not allowed buy now pay later. When I then asked to speak to a manager, Denise passed on a message to me that they could not do anything and that the manager would not speak to me. When I asked for his name, she would only tell me that it was Ryan. She would not give me surnames when I requested them. Overall, the worst customer service I have ever experienced from a company. AVOID LIKE THE PLAGUE!