Customer service at very is a joke, I ordered 3 pairs of tracksuit bottoms, had 7 phone calls, with 7 different advisors to get these delivered. The order was cancelled twice, then one of the items was sold to someone else. I was told a different story by each advisor, not a single person knew what they were talking about. I asked to be put through to a manager, they said one would call back, didn't get a call back. I've just cancelled the order now because I'm not going to spend any more time chasing tracksuit bottoms. Would highly recommend not ordering from them as you'll end up losing money from the amount of calls you'll make chasing up the items.