I had the misfortune of purchasing two items from Vidaxl.uk, and both experiences were nothing short of disastrous. The first, a wall shelf, arrived covered in grime, dust, and with visible cracks. Despite my complaints, the company initially tried to offer a laughable £4 refund, which was insulting given the £44 original purchase price. After further negotiation, they begrudgingly provided a £30 voucher, which I reluctantly used to purchase a coffee table. To my dismay, the coffee table was in an even worse condition than the shelf, with extensive scratches, cracks, and layers of grime rendering it utterly unusable. It's clear that Vidaxl.uk cares little for the quality of their products or the satisfaction of their customers. Save yourself the hassle and avoid this company at all costs. A 1-star rating is too generous for such abysmal service and products.
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