Rubbish customer service. I was told my mop would be with me on the Monday it never arrived I called to cancel the order but the adviser told me to just reject the mop when it arrived. I was not at home when the order arrived so my neighbor took it in and now to return it it’s going to be a £12.50 charge!! When I tried to call and explain to the call centre they said there was nothing they can do now I’m stuck with a mop that I don’t want as I have purchased another one!!
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