Ground spike as expected but service poor. Ordered on nextday delivery service which cost an extra £10 but took 4 days to arrive. When emailed customer service they told me i ordered it pastthe 2pm deadline on the thursday so it missed next day for friday and thereforewas deliverednext working day monday. I then reminded them that i had paid next day delivery not next working day delivery ( which was another option only costing £5 extra) and they repliedsaying they would refund my charge which i am still waiting on. No appology gor their poor service or acknowledgement of their mistake. I had arranged to havesomeone fit the spike on the sat but as it was not here i am now still waiting on it being fitted. Disapointed.