The WORST customer support experience! I was enquiring about a completely different item and issue, but the customer support agent- Ema, went ahead and cancelled a transaction that is still in smooth progress!! Totally unrelated! I have asked for the cancellation to be reverted, but it seems that they don’t understand any languages at all!! They kept coming back telling me something totally irrelevant and so not the issue. I just wanted them to revert the cancellation they did without me asking for it. Almost a week now, i have not heard back from them, and the issue is still not resolved! This is such a bad seller AND buyer experience! It’s even shocking that this type of terrible customer support still exists in year 2022!